About six months ago, I bought a Motorola Cliq XT smartphone. The phone itself is still just fine, and I have no real complaints about it. However, my phone is at the center of an issue that is demonstrating how not to deal with your customers: the issue of a promised upgrade that keeps slipping… Continue reading Upgrade blues and customer service
Category: Tech
If I didn’t remind you before, back up your stuff!
Hey, is this blog still on? It appears that I haven’t updated it in quite a while. The end of session got in the way, then the MSST program started and then we moved to a new place. During the move, I had yet another example of how important it is to back everything up… Continue reading If I didn’t remind you before, back up your stuff!
Another smartphone convert
Despite working in tech, I am not a terribly techy person. I am not an early adopter. I don’t have a lot of gadgets. I may have three monitors on my desktop computer at home, but I’m not one of those people who constantly upgrades to get the most performance. I didn’t have my own… Continue reading Another smartphone convert
Moving from Ghost to Clonezilla
Update: In addition to this post, check out my guide on customizing custom-ocs. In a previous post, I talked about using disk imaging software for setting up Windows in a corporate environment. For years, I’ve used Symantec Ghost, specifically Ghost 8. I’d previously manually run Ghost from a network drive, booting from a custom floppy… Continue reading Moving from Ghost to Clonezilla
Toyota and data privacy
Why am I so interested in issues of data privacy and data security? I think this story about “black boxes” in Toyota cars illustrates it well. In short, Toyota cars have airplane-like black boxes in many of their cars that can track data like speed, whether the airbags deployed, and so forth. However, the data… Continue reading Toyota and data privacy
Windows 7 complaints, corporate edition
When I first got Windows 7, I ranted a bit about the install process. Since then, I’ve had no problems with Windows 7 at home, and I have to say that I like it. It’s getting to the time, though, when we will start rolling out Windows 7 at work, and in the past week… Continue reading Windows 7 complaints, corporate edition
Net Neutrality
Of all the political debates out there, the one that confuses me the most is the notion that some people would be against net neutrality who did not work for ISPs like AT&T and Verizon. There are liberal/conservative splits on many issues that have merit, but when it comes to net neutrality, I can’t see… Continue reading Net Neutrality
My workspace
Here’s my computer desk. Three monitors definitely helps…
Another Windows 7 woe
I’ve been using Windows 7 now for a couple weeks, and for the most part, it’s working great. However, I recently discovered another problem, and sadly, it doesn’t seem to be one that’s limited to me: problems with sharing a printer with a Mac
Thoughts on Internet predictions, ten years later
So yesterday, I posted an email I wrote a bit more than ten years ago about what I saw for the future of the internet. How well have they held up to time? Pretty well, I think.